Which of the following describes Telephone Price Disclosure?

• A. It requires a price disclosure on the phone: the funeral provider must furnish accurate price information and answer questions during a phone call with readily available information.
• B. It prohibits answering questions about prices over the phone.
• C. It requires all price quotes to be offered in writing only.
• D. It requires a written contract prior to discussing prices.

Answer: (A)

Telephone Price Disclosure is about providing price information to consumers who inquire by phone. Under the Funeral Rule, if a caller asks about prices, the funeral provider must furnish accurate price information and have readily available price data to share during the call. This ensures families can get clear, real-time details without having to request written materials first, which helps them compare options more effectively and avoid hidden charges.

That’s why the option describing giving accurate price information over the phone and answering questions with readily available data fits best. It reflects the rule’s purpose: transparency and responsive communication when price questions arise during a phone conversation.

The other choices don’t fit because they either imply restricting information (prohibiting price questions over the phone), requiring exclusively written quotes, or mandating a written contract before any price discussion. The rule does not impose those requirements for telephone inquiries.