When should price lists be updated?

• A. Once every two years.
• B. Whenever prices or offerings change; ensure consumers receive current pricing.
• C. Only when mandated by law.
• D. Never.

Answer: (B)

Accurate, up-to-date pricing is essential for truthful disclosure in funeral service pricing. The best practice is to update price lists whenever prices or offerings change so that what families see reflects what they will be charged. This protects consumers during a stressful time and helps prevent any impression of deception. Waiting for a fixed schedule or only updating when laws require it can leave listings outdated and misleading. And never updating is clearly unacceptable because prices and packages naturally change over time.